COVID-19 Resources

We’re In This Together

As we quickly adapt to the COVID-19 environment, we want to assure you we are monitoring the situation daily. We have proactively implemented practices to ensure your quality of service continues without interruption, while also ensuring the health and safety of our employees. We will keep you informed of any updates on this page as well as email newsletter updates.

CEO Updates

Letter from the CEO on Recent Events
June 8, 2020
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Letter from the CEO on the Road to Recovery
May 14, 2020
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Letter from the CEO on How We Are Adapting
March 25, 2020
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Letter from the CEO on Supporting Our Clients and Employees
March 12, 2020
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Industry Tips & Resources

Wi-Fi Support in the COVID-19 World: How to care for your network during low occupancy/closures

April 21, 2020

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An Initial Checklist for Temporary Hotel Closures

April 6, 2020 via Hospitality Net

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Expert Hospitality Work-from-Home Agents to Support You in the COVID-19 Environment

March 27, 2020

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8 Ways Hotel Contact Centers Can Mitigate the Impact of COVID-19

March 19, 2020

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AHLA Resources Center

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STR COVID-19 Data

Hotel Industry Impact Data