Great Communication Happens When the Best Technology is Paired With Exceptional People

Fortunately, we have both.

WELCOME TO CLOUD5

Communications Technology & Contact Center Services Simplified

How are you keeping your guests and residents connected while managing the ever-changing environment of your business? Cloud5 has helped the most recognized brands in the world deliver an exceptional customer experience through a combination of the best technology in the industry and a world-class contact center that behaves as an extension of your brand voice and promise.

Whether it’s expertly designed, built and supported future-state networks, powerful, flexible voice solutions or Managed Services to support your full technology stack, Cloud5 delivers solutions rooted in hospitality and refined for businesses that have built their brand on the promise of exceptional service. Add the expertise of our award-winning Contact Center for inbound customer service, voice reservations, virtual guest services, and loyalty programs to realize the increased revenue that comes from higher call conversion, and the loyalty that comes from an experience that impresses even the most discerning customer.

With decades of expertise and a commitment to meticulous execution, we can help you deliver the service that your brand promises and your customers demand, with a fraction of the resources and zero compromise.

What Drives Us

TRUSTED BY THE BEST

Pioneering communication technology for more than 20 years

  • Happy Customers Across the Board
    Thousands of clients in customer-centric industries like Hospitality, MDU, Retail/E-commerce, Business Services and Consumer Services.

  • The Most Cloud PBX Properties
    More hosted PBX installations than all of our competitors…combined.
  • Record Marriott Scores
    Consistently a top-ranked LSP with Marriott GPNS Full Certification for enterprise high-speed Internet access.
  • Millions Invested
    Investments in infrastructure, circuit upgrades, redundant carrier-grade data centers, multiple contact centers, and the best talent in the business for development, operations, customer success and support.