Deliver an Exceptional Guest Experience

How are you keeping your guests and staff connected while managing the ever-changing environment in your hotel? Cloud5 has helped thousands of hotels deliver an exceptional guest experience through a combination of the best technology in the industry and a world-class contact center that behaves as an extension of your brand.

With technology that connects and skilled people who engage, we can help you deliver the service that your brand promises and your guests demand, with a fraction of the resources and zero compromise.

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hotel properties supported

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cloud-based voice systems

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reservation calls handled yearly

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client revenue booked

Solutions Purpose-Built for Your Hotel

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Cloud5’s Hospitality Roots Boost Your Brand

Deliver Your Brand Promise

Best-in-class technology and skilled people deliver the service that your brand promises and your guests demand.

Realize Higher Call Conversion

Voice reservations and virtual guest services are a seamless extension of your brand that drives revenue.

Future-Ready Your Network

Expertly designed, built and supported future-state networks and powerful, flexible voice solutions for hospitality.

How much incremental revenue could you capture with Cloud5?

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FEATURES

Cloud5’s Hospitality Expertise

Guest Wi-Fi & Full Back Office
Guest-Staff-Event HSIA
Hosted & On-Premises PBX
LAN / WAN / SD-WAN Management
Automated Guest Engagement
Network Managed Services
SIP Trunking
Hotel Reservations
24/7/365 Multilingual Call Center

WHY CLOUD5

The Cloud5 Advantage

Long-lived relationships and a reputation for excellence
Service more than 5,000 hotels across North America.
Technology that adapts with you
A unique, phased approach to adopting cloud-based or hosted network architecture.
Guest experience is our top priority
Big enough to support your entire portfolio and concierge-level service that you’ll never get from a large MSO.
24/7/365 support and service
We are there when you need us, day or night.

TRUSTED HOSPITALITY PARTNER

AWARD-WINNING & INDUSTRY CERTIFIED

Trusted by the most recognized hotel brands and associations.

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What Our Customers Say

Cloud5 provides our guests leading-edge technology for the fast, powerful internet experience they demand, and we insist on; and their reliable PBX solutions keep our guests effortlessly connected to our staff.

Steve Shala, Vice President and CIO, Shaner Hotel Group