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There’s a Better
Way to Connect

Always-on customers and employees expect incredible experiences every time, everywhere. We do that.

There’s a Better
Way to Connect

Always-on customers and employees expect incredible experiences every time, everywhere. We do that.

WELCOME TO CLOUD5

Build Your Brand One Happy Customer at a Time

Leading brands, including over 5,000 hotels, trust Cloud5 to deliver exceptional experiences that both attract and retain customers. Whether you run a hotel, apartment building, or services company, our Internet, Wi-Fi, Telephony, Managed IT, and Contact Center services take phenomenal care of your customers – just like your brand promises.

With Cloud5, you can streamline your technology infrastructure and operations, deliver customer-centric, cost-effective experiences, and drive new revenue.

20 Years Serving the World’s Most Customer-Centric Brands

SPECIALIZED SOLUTIONS

Cloud5 Knows Your Industry

Whether you need lightning-fast Wi-Fi or exceptional customer service agents, Cloud5 has you covered with award-winning technology, contact center services, and support. Learn more about our industry-specific capabilities.

Engage with guests like never before.

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Fast, stable Internet for your residents, new revenue streams for you.

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Efficiently scale call center services to handle peak demand.

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Never miss an opportunity to accommodate a customer or capture revenue.

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Faster call handling, improved first-call resolution, and higher call conversion.

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High-Performance, Customer-Centric Experiences Start Here

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ENSURE YOUR SYSTEMS ARE COMPLIANT

Cloud5 is a Top-Rated, Certified Internet Provider for Marriott and Hyatt

Americas Property Internet Industry Trailblazer Award 2019

No one knows Brand Internet standards for HSIA and how to stay compliant better than Cloud5.

We’ve completed rigorous testing across multiple properties to earn Marriott GPNS Full Certification for HSIA and certification as a preferred vendor for Hyatt’s portfolio of brands.

We’re one of only four suppliers in North America approved to design, install and support Marriott Managed Full-Service hotels. We’ve been named a Marriott Industry Trailblazer and were awarded the support contracts from decertified providers for all of Marriott’s managed full-service and MSB hotels.

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Resources

Articles & Industry News