We’ve also been selected as a preferred Hyatt provider for High-Speed Internet Access services and have enjoyed getting to know the Hyatt team this year. We are so grateful for their support and partnership and look forward to even more success in 2022.
Internally, we’ve been hard at work diversifying and growing the company. We’ve introduced Virtual Guest Services to our stable of Managed IT offerings, recognizing that the combined strength of our support team and our contact center can make a profound impact on resource-constrained properties across the country. From pool hours to dining options and requests for towels, Cloud5 is taking guest calls that no longer require onsite PBX staff and freeing up the front desk staff to assist with welcoming guests! It’s an exciting offering, fleshed-out with the help of our 2021 Customer Advisory Board. Give Beth Milano or your salesperson a call to learn more about it. We also recently introduced Cloud5 Technology as a Service (TaaS), backed up with $100 million dollars of capital. As a result of this innovative new program, hoteliers can deploy new HSIA networks and telephony systems or upgrade their existing communications technology without the concerns of upfront payments or the burden of trying to secure financing.
Finally, l’m excited to announce Cloud5’s acquisition of Mid-America Telephone Systems (MTS), a transaction we closed on November 15. MTS, located in the St. Louis area, has a long history of success in providing HSIA, telephony systems, and in-room entertainment (DirecTV and DISH) to the hospitality industry with a focus on economy brands, mid-market properties and independent hotels. As part of the acquisiton, Cloud5 will retain a number of key MTS staff including former CEO Mark Sanders IV as an Executive Director of Commercial Development, former CFO Lisa Naeger as Cloud5 Chief of Staff, and several key operations and sales staff members. We’re excited to launch our M&A strategy with this first acquisition. Watch this space for news of future acquisitions coming soon!
I could not be more energized by what Cloud5 has in store for 2022 and I’m looking forward to seeing many of you at an industry event soon! Until then, the Cloud5 team and I wish you a peaceful holiday season and a healthy, prosperous new year with the folks you love.