There’s a Better
Way to Connect

20 Years Serving the World’s Most Customer-Centric Brands

Your Cloud5 is the leading communications technology and services provider to more than 5,000 guest-centric hotels across the Americas. We’ve been the preferred partner in hotel communications solutions for more than 20 years because we understand how to deliver exceptional experiences that attract and retain guests.

For more information about Cloud5’s full range of solutions, fill out the form below.

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Cloud5 Solutions

Click our solution guides below to learn more about how Cloud5 can created added value for your property:

For more information visit cloud5.com or call 877.241.2516.

To access our press kit, please click here.

Virtual Guest Services

Virtual Guest Services combines cutting-edge voice-enabled AI with an Interactive Voice Response (IVR) tool that helps properties dynamically offload common guest calls and deliver the highest level of service possible with the same (or fewer) human resources.

Conference Services

Cloud5 helps hotels quickly scale to accommodate groups of all sizes – building reliable, right-sized, contained networks for conferences and events. From pre-event consultation to day-of-event support, our team will customize your network to accommodate any event.

Flip to SIP

Cloud5’s new Flip to SIP program helps hotels replace increasingly-costly POTS lines with new SIP ones, potentially saving them thousands of dollars in telephony annually.

Managed IT Services

Cloud5’s Managed IT Services are essential resources for today’s staffing challenges – helping hotels bridge IT gaps, free up internal resources, and get laser-focused on what they do best – serving their guests.

Contact Center

The award-winning Cloud5 Contact Center provides general reservation, guest relations and omnichannel digital support to support a hotel’s call handling full time, or on an overflow/after hours basis.