Leading Provider of Communications Solutions and Managed IT Services Launches aggressive M&A Strategy with the first acquisition.
Chicago, IL. — November 15, 2021, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, today announced the acquisition of Mid-America Telephone Systems (MTS).
MTS, located in the St. Louis area, has a long history of success in providing HSIA, telephony systems, and in-room entertainment to the hospitality industry with a focus on economy brands, mid-market properties, and independent hotels. As part of the transaction, Cloud5 will retain a number of key MTS staff including former CEO Mark Sanders IV as an Executive Director of Business and Commercial Development at Cloud5, former CFO Lisa Naeger as Cloud5 Chief of Staff, and several key operations and sales staff members.
“This acquisition represents the first of several opportunities we’re vetting to grow the Cloud5 solution portfolio and expand the markets we serve, commented Mark Holzberg, President and CEO of Cloud5. “MTS was a natural and easy fit for Cloud5 as our businesses offer many of the same solutions and services. We’re excited to have some great people from MTS join our company and we are thrilled to welcome MTS customers to the Cloud5 family and look forward to continuing the exceptional level of service they’ve come to expect and rely on.”
About Cloud5 Communications
Cloud5 is the leading communications technology and services provider to customer-centric brands across the Americas. The company’s fast, reliable Internet solutions and flexible voice systems enhance the guest experience and resident satisfaction at more than 5,000 hotels, MDUs, and commercial facilities. Cloud5’s award-winning Contact Center combines innovation with skilled agents to deliver sales and service that add value across any channel. The company’s comprehensive Managed IT services include Vendor Management, Dispatch & Onsite Support, Help Desk Support, Virtual Guest Services, and more to help customers control operating costs and free up internal resources. For more information visit cloud5.com or call 877.241.2516.