There’s a Better
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20 Years Serving the World’s Most Customer-Centric Brands

Cloud5 is the leading communications technology and services provider to customer-centric brands – proudly serving more than 5,000 properties across the Americas. For more than 20 years, the largest and most discerning hospitality brands have chosen Cloud5 to help them solve their communications and operational challenges – from delivering faster WIFI and more reliable phone systems to providing expert call handling and back of house IT and project management support. If hotels have a problem, Cloud5 has the solution.

For more information about Cloud5’s full range of solutions, fill out the form below.

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Cloud5 Solutions

Click our solution guides below to learn more about how Cloud5 can created added value for your property:

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Vendor Management

Cloud5’s Vendor Management offering combines the expertise of our in-house project management office with our 20+ year history in hospitality to help properties streamline, centralize and effectively manage multi-vendor projects, keeping them on time, on budget and within scope.

Conference Services

Cloud5 helps hotels quickly scale to accommodate groups of all sizes – building reliable, right-sized, contained networks for conferences and events. From pre-event consultation to day-of-event support, our team will customize your network to accommodate any event.

Mitel Subscription

Cloud5 is simplifying the process of transforming your property’s telecommunications systems to the cloud by tailoring your solutions to your specific needs.

Cloud5 ECO

Cloud5’s ECO program offers hotels a way to securely and sustainably recycle old network equipment. For a nominal fee, Cloud5 will repack old equipment, ship it off to our accredited recycling partner, and provide hotels with a Data Destruction Certificate complete with a $5 million insurance policy on the data.

Contact Center

The award-winning Cloud5 Contact Center provides general reservation, guest relations and omnichannel digital support to support a hotel’s call handling full time, or on an overflow/after hours basis.