Chicago, IL. — June 29, 2021 — Cloud5 Communications, a leading provider of communications solutions for the world’s top hotel brands and management companies, recently completed the installation of their high speed internet access (HSIA) solution at Marriott’s Element Denver International Airport by Westin in Colorado. The advanced HSIA network by Cloud5 ensures that the property provides the highest level of connectivity for guest satisfaction and meets Marriott’s latest Global Property Network Standards (GPNS) for Internet.
The eco-concious Element Denver International Airport, managed by Lotus Management, Inc., utilizes a nature-influenced environment to encourage a sense of well-being for their guests. Constructed with sustainability in mind, Element’s efficient design and flowing layouts were created to maximize space and enable guests to use their rooms as a relaxing stop before heading to the local mountains or as a comfortable place to work as today’s guests blur the line between business and leisure travel. The implementation of Cloud5’s solutions at Element Denver International Airport represents the latest expansion of the Cloud5 and Lotus Management Inc. partnership, as the management company continues to secure reliable high-speed internet access across their portfolio.
Anna Steelfox, general manager at Element Denver International Airport, commented, “Bleisure travel, or the blending of business and leisure travel, is on the rise, and high-quality Internet services are becoming increasingly essential for hoteliers to ensure guest satisfaction. This is particularly true for an Extended Stay hotel like ours. Our spacious suites, which are equipped with full kitchens and separate living, working and sleeping areas, require strong and reliable network connectivity for all guests, their families and their diverse Internet needs. Cloud5, an industry leader with a reliable reputation and strong certifications, went above our expectations. They upgraded our networks quickly and seamlessly, and their Wi-Fi has been dependable and fast.”
Cloud5 is one of only four certified providers approved to design, install and support Marriott’s managed Full Service hotels, and one of only three providers to have this distinction for Marriott’s largest conference hotels. The company consistently earns superior service scores across all Marriott brands through its complete range of Internet services and has once again been awarded the top performance score in Marriott’s GPNS program.
“We are excited to expand our relationship with Lotus Management, Inc. by providing our services to Element Denver International Airport,” said Mark Holzberg, President and Chief Executive Officer of Cloud5 Communications. “As a management company dedicated to providing the best guest experience possible, we are honored to contribute our network solutions to their properties. Our internet services will provide high-speed Wi-Fi for leisure travelers and business travelers alike, ensuring fast and reliable Internet services designed to fit every guest need.”
About Cloud5 Communications
Cloud5 is the leading communications technology and services provider to customer-centric brands across the Americas including more than 5,000 hotels. The company’s fast, reliable Internet solutions and flexible voice systems enhance the guest experience at hotels and resident satisfaction in Multiple Dwelling Units (MDUs). Cloud5’s award-winning Contact Center combines innovation with skilled agents to deliver sales and service that add value across any channel. The company’s comprehensive Managed IT services include technology support, PMO, threat mitigation and business intelligence to help customers control operating costs and free up internal resources. For more information visit cloud5.com or call 877.241.2516.