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High performing Internet access is the #1 demand /complaint from travelers, and mission critical to your hotel’s competitive performance. Only Cloud5 offers the most reliable and cost-effective HSIA solutions to put your hotel on the top of guest ratings and keep you there – trouble free, and we’ve got the solution that make an outstanding experience for you and your guests: quality customer service, proactive network troubleshooting, knowledgeable technicians, superior networking hardware and software.

Beyond the guest experience, hotels have security systems, environmental controls, and business services that depend on well-engineered WiFi Networks with speed, scalability and reliability. Cloud5 Internet has become the leader in the hospitality industry due to its uncompromised focus on quality customer service, proactive network troubleshooting, knowledgeable technicians, as well as superior hardware and software. Our solutions are designed in-house, GPNS Full Certified and yes we are certified with the major brands.


Internet Service Provider Load Balancing

Load balancing is a critical component for any HSIA network to maintain a competitive edge, and we’ve got the expertise and designs to meet hoteliers’ needs. We can combine multiple ISP connections for cost effective bandwidth while improving reliability – and you experience virtually zero downtime due to ISP outages. 


ISP Provisioning & Management

Need to upgrade or change bandwidth? We’ll do the work to find you the right options, leveraging years of data to select the most reliable providers, and provide you with a fully managed, end-to-end HSIA solution. Through strategic partnerships with national providers, we combines wholesale buying power with extensive experience in the hospitality HSIA industry to offer the best bandwidth for any application.


mobile-statistic-infographic-3Meeting Space Internet Management

We deliver reliable, high speed Internet access to meet the highest demands of your guests – and can monetize your meeting space Internet offering. Our systems offer a completely managed solution for meeting room spaces, utilizing proprietary software for customized access, bandwidth options and login screens.


Guest WiFi Solutions

You need tamper proof, remotely managed computers for lobbies, guest rooms, business centers and other public spaces, preloaded with all of the software guests need. Our robust, all-in-one units clear all private user data to prevent fraud and hotel liability. As the industry’s most trusted high-speed Internet access (HSIA) network provider, we manage over 10 million annual guest logins across more than 400,000 guest rooms worldwide.


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