Communications technology provider endorsed for its best in class solutions and leading hospitality industry expertise.

Chicago, IL. — April 20, 2021 — Cloud5 Communications, a leading provider of communications solutions for the world’s top hotel brands and management companies, has been named the winner of the Technical Excellence Award for 2020 by Mitel, a global leader in telecommunications technology. Providing a full-service range of high-performing internet solutions, voice systems, and managed IT services, Cloud5’s latest achievement serves as further recognition of the company’s technological ingenuity and high level of performance in serving hospitality’s latest communication needs.

To be eligible for Mitel’s award, Cloud5 had to meet the strict criteria required to join Mitel’s Hospitality Solution Expert Program. A service that enables hoteliers to identify Mitel partners with industry-specific expertise, Cloud5 was granted this distinction for their in-depth hospitality knowledge and ability to provide fully comprehensive communication solutions.

“Cloud5 is proud to be recognized by Mitel for our commitment to redefining the hotel connectivity experience and in providing both hotel staff and their guests with clear and dependable communication abilities,” said Beth Milano, Vice President, Sales for Cloud5. “It is through the dedication of our team members that we have been able to maintain a reputation for delivering high-performance solutions and complete customer satisfaction.”

To win the Technical Excellence Award, Cloud5 was assessed for its achievements in ensuring seamless customer integrations with its various voice system services. These include the company’s flexible and reliable PBX systems which can be either hosted or situated on-premise. Additional integrations evaluated for the award also include Cloud5’s SD-WAN solution which offers improved network performance and reduced costs. Cloud5 further provides easy to deploy options for its hospitality-designed SIP Trunking and emergency call routing services.

“Mitel is a global leader in providing sophisticated communications technology to its customers and we are honored to provide Cloud5 with the recognition it deserves in facilitating this goal,” said Stephanie Ford, Vice President of Vertical Sales for Mitel. “Cloud5 has the technology needed to address hospitality’s evolving communication needs and the experience necessary to overcome otherwise complex integrations. The result is implementations with minimal downtime and performance that exceeds the expectations of  both hoteliers and their guests.”

About Cloud5 Communications 
Cloud5 is the leading communications technology and services provider to customer-centric brands across the Americas including more than 5,000 hotels. The company’s fast, reliable Internet solutions and flexible voice systems enhance the guest experience at hotels and resident satisfaction in Multiple Dwelling Units (MDUs). Cloud5’s award-winning Contact Center combines innovation with skilled agents to deliver sales and service that add value across any channel. The company’s comprehensive Managed IT services include technology support, PMO, threat mitigation, and business intelligence to help customers control operating costs and free up internal resources. For more information visit or call 877.241.2516.

About Mitel

A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate, and provide innovative services to their customers. Our innovation and communications experts serve more than 70 million business users in more than 100 countries. For more information, go to and follow us on Twitter @Mitel.

Mitel is the registered trademark of Mitel Networks Corporation



Beth McClure
VP, Marketing
Cloud5 Communications