Chicago, IL. — January 27, 2021 — Cloud5 Communications, a leading provider of communications solutions for the world’s top hotel brands and management companies, today announced that they’ve expanded their long-standing relationship with the Shaner Hotel Group by providing HSIA and PBX solutions for six newly built Marriott-branded properties:

  • Courtyard Downtown Fort Lauderdale, FL (Opening Q1 2021)
  • Fairfield Inn & Suites Mechanicsburg, PA (Now Open)
  • Springhill Suites Dublin, OH (Opening Q1 2021)
  • TownePlace Suites Columbus North-OSU, OH (Now Open)
  • Fairfield Inn & Suites, Lebanon, PA (Opening Q2 2021)
  • Fairfield Inn & Suites, Lewisburg, PA (Opening Q2 2021)

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Their current portfolio consists of 62 full-service, select-service, extended-stay and resort properties with more than 6,000 rooms in 15 states and four countries. The company has a rich tradition of dedicated, high-quality hotel management service that dates back three generations.

Steve Shala, Vice President and Chief Information Officer of Shaner Hotel Group, commented, “Shaner Hotel Group strives to deliver extraordinary experiences for all of our guests. Cloud5 provides our guests leading-edge technology for the fast, powerful internet experience they demand, and we insist on; and their reliable PBX solutions to keep our guests effortlessly connected to our staff. We look forward to continuing our partnership with Cloud5 as our portfolio expands.”

With over 500 rooms combined in the six properties, Cloud5 provides the High-Speed Internet Access and PBX equipment and services for each property to meet Marriott’s industry-leading GPNS standards. Cloud5 is a Marriott GPNS Full Certified provider, one of only four companies to earn such a distinction in the US, and serves the full range of Marriott properties from limited service to large conference resorts.

“Cloud5 has had the privilege of a long and fruitful relationship with the Shaner Hotel Group, and we look forward to continuing to provide exceptional service as their portfolio grows,” said Mark Holzberg, President and Chief Executive Officer of Cloud5 Communications. “The extensive knowledge and expertise that earned us Marriott’s highest GPNS provider status, will continue to assure Shaner the fast, reliable, future-ready networks & PBX systems their properties need to continue to provide superb guest service.”

About Cloud5 Communications

Cloud5 is hospitality’s leading communications technology & services provider. Its two world-class business units serve the unique needs of thousands of hotels from global brands and independents to management companies. Cloud5 Technology Services designs, builds, and supports high-performance Internet and Voice solutions for hotels committed to offering the best guest connectivity experience. The Cloud5 Contact Center is an award-winning voice reservations and guest services provider dedicated to hospitality and serving the full range of operations from economy hotels to the world’s top luxury hotel brand. For more information, visit, or call 877.241.2516.