Originally published August 15, 2018, updated October 22, 2018.
Two hometown companies hit it out of the park to deliver guest experiences that are a home run across the street from Chicago’s iconic Wrigley Field
CHICAGO (August 15, 2018) — Cloud5 Communications Inc., the leading communications technology and services provider for hospitality, today announced the successful implementation of a converged communications network for guests and staff at the Hotel Zachary in Chicago, across the street from Wrigley Field. Humming since the hotel opened in May for the start of baseball season, the integrated voice and data solution has been serving thousands of leisure and business travelers in the heart of Chicago’s most iconic destination.
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Inspired by Zachary Taylor Davis, the legendary Chicagoan and the world-renowned 1914 architect behind Wrigley Field, Hotel Zachary is a 173-room boutique hotel, surrounded by everything baseball, plus unique shopping, dining, and live music destinations. It’s part of the Marriott’s Tribute Portfolio Hotels by Starwood, focused on bringing people together to share experiences that connect with the community.
As home team fans with hundreds of successful Marriott installations, the Cloud5 team was uniquely qualified for the project.
“Expectations were high from the day we broke ground. Style plus service, with a nod to the history of Wrigley Field, but with the most modern technology — that was our goal for guest experience at the Zachary,” explained Tom Stoffo, Director of Operations Technology for Davidson Hotels, the management company for the Zachary. “To say that having a hometown network partner was an advantage is an understatement. Our decision to select Cloud5 was based on their engineering excellence plus the company’s commitment to be here every step of the way to deliver a flawless experience that allows our guests to seamlessly engage with the unique history and excitement of our venue.”
Cloud5 engineered, installed, and now supports a robust network covering guest and staff WiFi, back-of-the-house access for associates, as well as advanced back-office network management, a hotel-wide Mitel PBX system, and conference services. The network is designed to meet Marriott’s stringent Global Property Network Standards (GPNS) for High-Speed Internet Access (HSIA) services for which Cloud5 holds the highest level of certification (Marriott GPNS Full Certification).
“Cloud5 is proud to be the network partner of choice for Hotel Zachary, one of America’s Top Stadium Hotels,” said Mark Holzberg, Chief Executive Officer of Cloud5. “Driven by local pride and, of course—a love of baseball, it was a combination of Cloud5’s engineering and project management expertise for large, complex new builds together with attention to detail from day one that ensured the project was a major league success.”
About Cloud5 Communications
Cloud5 is hospitality’s #1 communications technology & services platform. Serving thousands of hotels and millions of users, we help hotels satisfy the increasing demands of always-connects guests while simplifying networks and reducing costs. Solutions include guest HSIA, conference WiFi products and management, back office Internet, cloud-based and on-premises PBX, WAN/LAN management and high-conversion contact center services. For more information on Cloud5 solutions, visit www.cloud5.com, or call 877.241.2516.