Chicago, IL — February 2, 2023, Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the appointment of telecommunications expert, Jerry Gore, as company CTO.
Gore joins Cloud5 following an impressive career spanning more than 20 years wherein he has specialized in telecommunications architecture and integration, as well as software development and support services. Most recently, Gore served as CIO and CTO for CrossCom, a leading lifecycle technology solutions provider for several of the largest retail chain businesses within the US. While at CrossCom, Gore oversaw the company’s transition from providing telecommunications services to serving as a full on-premise technology provider. Leveraging his expertise in technology and software development, Gore also successfully spearheaded integration efforts for companies acquired by CrossCom, and launched a new help desk division that leveraged automation to provide excellence in retail customer support operations.
“We are excited to welcome Jerry to the Cloud5 team,” said Mark Holzberg, CEO of Cloud5 Communications. “As we continue to innovate, develop deeper integrations with key technologies and partners and bring even greater value and support to clients, Jerry’s expertise and leadership will be critical to our continued success.”
Earlier in his career, Gore has served as a consultant for Centric Consulting, and founded LOIS, Inc., a software development consulting firm. Jerry holds a BA from Illinois Wesleyan University and is also a graduate of Harvard Business School’s advanced management program.
About Cloud5 Communications
Cloud5 is the leading communications technology and services provider to customer- centric brands across the Americas. The company’s fast, reliable Internet solutions and flexible voice systems enhance the guest experience and resident satisfaction at more than 5,000 hotels, MDUs, and commercial facilities. Cloud5’s award-winning Contact Center combines innovation with skilled agents to deliver sales and service that add value across any channel. The company’s comprehensive Managed IT services include Vendor Management, Dispatch & Onsite Support, Help Desk Support, Virtual Guest Services and more to help customers control operating costs and free up internal resources. For more information visit cloud5.com or call 877.241.2516.