Hospitality’s leading provider of telecommunications technology receives the latest recognition for continued excellence in supporting the communications needs of hotels and resorts.  


Chicago, IL. — May 3, 2023Cloud5 Communications, a leading provider of communications solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, today announced it has been named Mitel’s Hospitality Partner of the Year, Americas, for the second year in a row at Mitel’s 2023 Global Partner Awards Ceremony held earlier this month.

Presented during the Mitel Next partner conference, Cloud5 was honored for its exceptional performance as a Mitel partner over the past year, including delivering substantial revenue and seat growth. Cloud5 was also recognized for its strong commitment to customer experience by consistently going above and beyond to provide organizations with world-class business communications solutions that drive modernization in a fast-changing world.

“Telecommunications technology is a crucial component to hotel operations, and once again, we are deeply honored to be recognized by Mitel for our expertise in this area,” said Mark Holzberg, CEO of Cloud5 Communications. “As Mitel’s leading hospitality partner, we look forward to further building upon our collaboration and helping more hotel businesses experience the seamless communications and reliability that are hallmarks of the Mitel and Cloud5 brands.”

Cloud5 is the top revenue-producing hospitality reseller of Mitel solutions. Additionally, Cloud5 has passed every certification available under Mitel’s hospitality designation, earning the company the distinctive “Gold Partner” and “Mitel Hospitality Expert” status. These designations underscore Cloud5’s commitment to developing the most knowledgeable, experienced voice personnel in the industry, and help to distinguish it from other hospitality partners in the industry.

“We are thrilled to celebrate Cloud5’s outstanding performance over the past year,” said Frank Skiffington, senior vice-president, Americas sales at Mitel. “At Mitel, we are committed to delivering flexible and future-proof UC solutions that support organizations across key verticals, as well as providing a world-leading customer lifecycle management approach. Our partners play a critical role in achieving this with their deep understanding of end customers’ evolving needs. Working together, we are well positioned for further growth and success by ensuring the organizations we serve have the right communications solutions to thrive, regardless of which path—on-prem, hybrid, or cloud—they take.”


About Mitel

A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve more than 70 million business users in more than 100 countries. For more information, go to and follow us on Twitter @Mitel.


About Cloud5 Communications 

Cloud5 is the leading communications technology and services provider to customer-centric brands across the Americas. The company’s fast, reliable Internet solutions and flexible voice systems enhance the guest experience and resident satisfaction at more than 5,000 hotelsMDUs, and commercial facilities. Cloud5’s award-winning Contact Center combines innovation with skilled agents to deliver sales and service that add value across any channel. The company’s comprehensive Managed IT services include Vendor Management, Dispatch & Onsite Support, Help Desk Support, Virtual Guest Services and more to help customers control operating costs and free up internal resources. For more information visit or call 877.241.2516.