Leading provider of telecommunication systems and services recognized for excellence in technological expertise.
Chicago, IL. — June 8, 2022, Cloud5 Communications, a leading provider of communications solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has been awarded the status of ‘Hospitality Expert’ by Mitel, a global market leader in business communications. Cloud5 is the only company to have achieved Mitel’s highly coveted, “Hospitality Expert” specialization in 2022.
“To be the only company recognized in 2022 as a Mitel Hospitality “Expert” is a tremendous accomplishment and we couldn’t be prouder of our team,” said Mark Holzberg, President and CEO at Cloud5. “Earning the highest possible status within Mitel’s program not only demonstrates the technical commitment we’ve invested in training but also underscores the trust that our customers put in us to provide excellent service.”
Mitel’s “Hospitality Expert” specialization is only available to providers that meet the strict criteria required to join Mitel’s Global Partner Program, as well as specific revenue targets and technical and sales training investments.
“Mitel is delighted to present Cloud5 with our Hospitality Expert designation in recognition of their comprehensive knowledge of our unified communications solutions and a strong commitment to customer excellence,” said Daren Finney, Senior Vice President, Global Channels at Mitel. “This is a well-deserved achievement for the entire Cloud5 team, and we look forward to continuing to work closely with Cloud5 to support our growing customer base within the hospitality sector.
As hospitality’s leading provider of comprehensive telecom solutions, Cloud5 continues to be the first choice for hoteliers seeking advanced capabilities and seamless system integrations. Solutions provided via the Mitel Global Partner Program include Cloud5’s robust and customizable PBX systems which can be either hosted or situated on-site. Cloud5 also offers enhanced network performance and reduced costs with its SD-WAN platform. Other available solutions further include Cloud5’s SIP Trunking and emergency call routing services which are specifically designed for the needs of today’s hospitality industry.
A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve more than 70 million business users in more than 100 countries. For more information, go to www.mitel.com and follow us on Twitter @Mitel.
About Cloud5 Communications
Cloud5 is the leading communications technology and services provider to customer-centric brands across the Americas. The company’s fast, reliable Internet solutions and flexible voice systems enhance the guest experience and resident satisfaction at more than 5,000 hotels, MDUs, and commercial facilities. Cloud5’s award-winning Contact Center combines innovation with skilled agents to deliver sales and services that add value across any channel. The company’s comprehensive Managed IT services include Vendor Management, Dispatch & Onsite Support, Help Desk Support, Virtual Guest Services, and more to help customers control operating costs and free up internal resources. For more information visit cloud5.com or call 877.241.2516.