Chicago, IL – [June 16, 2025] — As the hospitality industry accelerates efforts to modernize IT infrastructure and meet brand-mandated sustainability goals, Cloud5 Communications is bridging the gap between technology upkeep and environmental responsibility. By aligning its Main Frame Distribution (MDF) closet remediation services, an offering of its Managed IT Services division, with its ECO Program for secure, sustainable hardware recycling, Cloud5 is helping hotels improve performance, reduce downtime, and support broader Environmental, Social, and Governance (ESG) initiatives.
Many properties are challenged by legacy equipment, unmanaged cabling, and outdated hardware housed in their network closets. Cloud5’s Managed IT Services team is responding to growing requests for structured, professional cleanup that not only improves the performance and serviceability of these spaces but also supports brand compliance and risk mitigation efforts.
Cloud5’s structured approach to MDF remediation includes equipment inventory and decommissioning, cable management and labeling, and preparation for future infrastructure upgrades. These services are increasingly viewed as essential by hotel operators seeking to strengthen operational resilience and network integrity.
In addition to this offering, the Cloud5 ECO Program provides properties with an environmentally responsible solution for the secure disposal and recycling of outdated technology. According to the Global E-waste Monitor 2024 Report from the ITU and UNITAR, only 22.3 percent of global e-waste is properly recycled. Through Cloud5 ECO, properties can process decommissioned devices, including those removed during MDF cleanups, through a certified recycling workflow that ensures proper handling, secure data destruction, and compliance with industry e-waste standards.
“The condition of MDF closets has a direct impact on network reliability, brand standards, and overall guest experience,” said Mark Holzberg, CEO of Cloud5 Communications. “By pairing technical remediation with environmentally responsible asset disposal, Cloud5 is supporting the full lifecycle of hospitality technology infrastructure.”
To learn more about Cloud5’s Managed IT Services and the ECO Program, visit www.cloud5.com or visit us at HITEC 2025 at booth #3604.
About Cloud5 Communications
Cloud5 is the leading communications technology and services provider to customer- centric brands across the Americas. The company’s fast, reliable Internet solutions and flexible voice systems enhance the guest experience and resident satisfaction at more than 5,000 hotels, MDUs, and commercial facilities. Cloud5’s award-winning Contact Center combines innovation with skilled, highly tenured agents to deliver sales and service that add value across any channel. The company’s Managed Services Division helps properties manage, support and deliver on IT initiatives through its 24/7 service desk, 3rd party vendor management, IT and infrastructure system management and project management. For more information, visit www.cloud5.com.
###
Cloud5 Communications Contact
Mike Bradshaw
Connect Marketing for Cloud5 Communications
