Cloud5 builds networks that meet today’s and tomorrow’s connectivity demands with a fully managed end-to-end HSIA solution. Trusted by the most recognized brands in the industry, we manage millions of annual logins across thousands of properties worldwide.

Cloud5’s suite of Managed Services supports all the technology-related components of a successful hotel operation. We act as an extension of a property’s IT department – offloading common IT tasks, freeing up resources for mission critical initiatives, buttoning up devices, servers and workstations, and ensuring that the tech heartbeat stays strong and steady.

Flexible and reliable, thousands of properties depend on Cloud5 voice systems for clear communication between guests and staff. Backed by the most experienced Voice team in hospitality, Cloud5 is the proud winner of the Mitel Partner of the year Award for the last 3 consecutive years.

The award-winning Cloud5 Contact Center provides general reservation, guest relations, group support and omnichannel digital expertise to support a hotel’s call handling full time, or on an overflow/after hours basis. With more than 1000 agents and staff, 4 locations and proven brand-immersion training processes, let Cloud5’s team become a seamless extension of your brand.

Cloud5’s robust video security solution is designed to address the safety needs of the hospitality market – helping properties meet or exceed brand security guidelines and providing AI-powered monitoring and analytics for enhanced guest and staff peace-of-mind.

The Cloud5 ECO program offers hotels a way to securely and sustainably recycle old network equipment. For a nominal fee, Cloud5 will repack old equipment, ship it off to our accredited recycling partner, and provide hotels with a Data Destruction Certificate complete with a $5 million insurance policy on the data and a Cloud5 Eco sustainability badge they can place on their website.