Guest Expectations Are Always Changing

Is your PBX system keeping up?

ENHANCED HOSTED SERVICES

Improve your operations and your bottom line.

Cloud5’s Enhanced Hosted Services optimize operations, perfect call flow, reduces CapEx, and delivers the actionable business intelligence you need for superior guest experiences. Modernize your hotel telephony incrementally, at your own pace and as your budget allows, as you pursue migration to a fully-hosted environment.

Painlessly Modernize Your Infrastructure

Easy to Deploy

Cloud5’s hosted Auto-Attendant can be deployed with any PBX. No changes to hotel dial plans or infrastructure needed.

Improves Operations

Direct calls to the appropriate staff at exactly the right time with customizable, time-of-day routing.

Actionable Intelligence

Optimize your hotel’s performance by making informed staffing decisions driven by guest behavior data.

Learn more about Cloud5 – Let’s Connect!

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FEATURES

Hosted Services that Matter to Guests

  • Hosted Auto-Attendant
    Cloud5’s sophisticated programming automatically routes calls, allowing for customized queueing and call routing based on your hotel’s needs, at a fraction of the cost of traditional systems.

  • Hosted Voicemail
    Provide guestroom and administrative staff voicemail with legacy PBX’s using a PMS Interface that clears messages at check-out.

  • Call Accounting
    Meaningful, actionable call accounting lets you analyze marketing data, customer behavior patterns and operational improvements.

Additional Solutions

Hosted PBX

On-Premise PBX

E911 Services