Managing Networks is Part of Our DNA


Managed Network Support

Networks are core to our DNA. As a long-time provider of industry-leading HSIA (High Speed Internet Access) networks, we know what it takes to install, manage, monitor, support and improve hotel networks – and now we’re offering our network expertise as a service.

With Cloud5’s Managed Network Support service, hotels get access to experienced engineers, our in-house NOC and 24/7 agents trained to support the challenges (and identify the opportunities) within hotel networks. Our team has deep engineering expertise, hundreds of relevant hospitality technology certifications under its belt and years of hands-on experience – all of which it leverages to help hotels optimize their networks and identify and resolve issues before they impact guests.

But engineering help in real time isn’t all we can do. Our expert teams can partner with clients to provide expert network analysis and proactive recommendations to improve performance, help plan for future capital expenditures and maintain brand compliance.


Expert Engineering

Cloud5’s Managed Network Support Services give properties access to expert engineering resources and solutions that can assist with:

  • Incident Management

  • Vendor Management

  • Performance Management

  • Knowledge Base Management

  • Problem Management

  • Proactive Support

  • Reporting

Download our full capabilities list here.

Learn more about Cloud5 – Let’s Connect!

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