There’s a Better Way to Connect

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20 Years Serving the World’s Most Customer-Centric Brands

Cloud5 is the leading communications technology and services provider to customer-centric brands – proudly serving more than 5,000 properties across the Americas. For more than 20 years, the largest and most discerning hospitality brands have chosen Cloud5 to help them solve their communications and operational challenges – from delivering faster Wi-Fi and more reliable phone systems to providing expert call handling and back of house IT and managed service support. If hotels have a problem, Cloud5 has the solution.

Click our solution guides below to learn more about how Cloud5 can create added value for your property:

Internet solutions

Modern, Reliable, and Lightning-Fast Internet Solutions

  • Fast, secure, reliable Internet is the number one demand from today’s guests.
  • Cloud5 solutions include Managed Wi-Fi, Conference Center Internet, and Network Monitoring and Analytics.
  • We are fully GPNS certified and consistently the top-ranked LSP for one of the world’s leading hotel brands.

Flexible Voice Systems that Grow With You

  • Reliable voice systems for clear, dependable communication between guests and staff.
  • On-Premise and Cloud-based Voice solutions
  • Winner of Mitel Partner of the Year Award for 2021, 2022 and 2023


Comprehensive Managed Services

  • Control operating costs, free up internal resources, or simply get laser-focused on what you do best – serving your guests, with Cloud5’s hospitality expertise and reputation for excellence.
  • Skilled IT professionals to handle everything from help desk to business process improvement.

Experienced, Highly-Trained Hospitality Brand Advocates

  • The Cloud5 Contact Center provides immediate, helpful service with every guest interaction with our tenured, omni-channel agents who can communicate with your guests on their channels of choice—email, chat, or phone.
  • Exceptional call handling, higher conversion rates and hard-to-forget experiences across hospitality.

Learn more about Cloud5 – Let’s Connect!

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