CHICAGO – November 4, 2025 – Cloud5 Communications, a leading provider of technology solutions and services for more than 5,000 hotels across the Americas, today announced it has been named a winner in the Managed Services category of the 2025 Top InfoSec Innovator Awards presented by Cyber Defense Magazine (CDM), the industry’s leading electronic information security publication.
With cybersecurity threats increasing in scale and sophistication across the hospitality sector, Cloud5 has built a security offering specifically designed to help hotel partners be more resilient and proactive. The company’s hospitality-focused managed services and cybersecurity solutions help address the industry’s most pressing vulnerabilities ranging from fragmented infrastructure to limited internal resources and high guest service expectations.
“We’re honored to be named the category winner by Cyber Defense Magazine for our managed cybersecurity services,” said Frank Ziller, CTO of Cloud5 Communications. “Hospitality organizations need more than just tools; they need a security partner that understands the complexities of hotel environments. Cloud5 delivers holistic, always-on protection designed specifically for the operational realities and threat landscape of the hospitality industry.”
Cloud5’s fully integrated Managed Security Services suite protects the entire hospitality technology stack, from firewall to endpoint, on-premise to cloud. Cloud5 works with properties to embed protection into every IT layer with 24/7 SOC monitoring, real-time SIEM, Managed Detection and Response (MDR), secure backup and recovery, and proactive compliance support. These services include:
- Security Planning with vCISO-led assessments to proactively reduce risk
- Threat Prevention via network segmentation, MFA, patching, and firewall management
- Data Protection & Compliance, including encryption, secure payment processing, and continuity planning
- Incident Response with real-time containment and remediation
- Cybersecurity Awareness Training that empowers hotel staff as frontline defenders
Backed by certified engineers with deep expertise in hospitality, Cloud5 provides real-world outcomes like faster threat containment, improved compliance, and reduced IT overhead. Real-time dashboards give operators actionable visibility, while their team acts as an extension of each property’s IT staff, ensuring security without sacrificing service.
“We scoured the globe looking for cybersecurity innovators that could make a huge difference and potentially help turn the tide against the exponential growth in cyber-crime. Cloud5 Communications is worthy of being named a winner in these coveted awards and consideration for deployment in your environment,” said Yan Ross, Editor of Cyber Defense Magazine.
The full list of the Top InfoSec Innovators for 2025 is found here: https://cyberdefenseawards.com/top-infosec-innovators-for-2025/
For more information on Cloud5’s managed services, visit: www.cloud5.com.
About Cloud5 Communications
Cloud5 is the leading communications technology and services provider to customer-centric brands across the Americas. The company’s fast, reliable Internet solutions and flexible voice systems enhance the guest experience and resident satisfaction at more than 5,000 hotels, MDUs, and commercial facilities. Cloud5’s award-winning Contact Center combines innovation with skilled, highly tenured agents to deliver sales and service that add value across any channel. The company’s Managed Services Division helps properties manage, support and deliver on IT initiatives through its 24/7 service desk, 3rd party vendor management, IT and infrastructure system management and project management. For more information, visit www.cloud5.com.
About Cyber Defense Awards
Now in its thirteenth year, Cyber Defense Magazine’s InfoSec Awards honor the most innovative and effective cybersecurity companies globally. The program highlights outstanding startups, early-stage ventures, and public companies with compelling and impactful information security solutions. Visit www.cyberdefenseawards.com to learn more.
About Cyber Defense Magazine
Cyber Defense Magazine is the premier source for cybersecurity news and analysis for professionals in business and government. Published by and for InfoSec experts, CDM shares real-world insights, industry-leading research, and exclusive interviews with award-winning cybersecurity leaders. Learn more at www.cyberdefensemagazine.com.
