This recognition highlights Cloud5’s commitment to excellence and innovation in hospitality communications
CHICAGO – October 20, 2025 – Cloud5 Communications, a leading provider of technology and communications solutions and services for more than 5,000 hotels across the Americas, today announced it has been named a Mitel Hospitality Specialization Partner – its fourth consecutive honor from the market leader in unified communications. The award recognizes Cloud5 for excellence in driving innovation and empowering hospitality organizations to better meet the needs of the modern guest through world-class communications solutions.
Cloud5 earned the honor based on its outstanding performance as a Mitel partner, including its industry-leading expertise, strong revenue contributions, and ongoing commitment to customer satisfaction. By helping hotels and resorts modernize their communications infrastructure, Cloud5 enables operators to meet evolving guest expectations, streamline operations and ensure reliable, secure connectivity across properties.
“This recognition from Mitel is an honor and a testament to the dedication of our team and the trust our hospitality clients place in us,” said Mark Holzberg, CEO of Cloud5 Communications. “Cloud5’s long-standing relationship with Mitel allows us to deliver innovative, dependable solutions that help hotels adapt to the changing demands of the digital-first world, while always putting the guest experience first. We’re proud to continue leading the way in hospitality communications alongside Mitel.”
Over the past five years, Cloud5 has achieved every available certification under Mitel’s hospitality designation. These achievements have earned Cloud5 the prestigious “Mitel Hospitality Expert” distinction—credentials that highlight the company’s deep technical expertise and its unmatched ability to support hospitality providers in providing seamless and reliable communications solutions.
“Mitel is proud to once again recognize Cloud5 for its outstanding contributions to the hospitality industry,” said Ashely Williams, General Manager of Hospitality for Mitel. “Cloud5’s expertise, innovation, and commitment to customer success exemplify what it means to be a Mitel Hospitality Specialization Partner. Their continued leadership is helping hotels transform operations and deliver the personalized, connected experiences today’s guests demand.”
For more information on Cloud5’s Communications, visit: www.cloud5.com.
About Cloud5 Communications
Cloud5 is the leading technology and communications solutions and services provider for customer-centric brands across the Americas. The company’s fast, reliable Internet solutions and flexible voice systems enhance the guest experience at more than 5,000 hotels across the United States, Canada and CALA. Cloud5’s award-winning Contact Center combines innovation with skilled agents to deliver white label hotel reservations, sales, guest relations and service that add value across any channel. The company’s comprehensive Managed Services support all the technology-related components of a successful hotel operation and act as an extension of a property’s IT department. For more information visit cloud5.com.
About Mitel
Mitel is a global leader in business communications, providing businesses with advanced communication, collaboration, and contact center solutions. With more than 70 million users across over 100 countries, Mitel empowers organizations to connect, communicate, and collaborate seamlessly, with the flexibility and choice they need to thrive, both now and for the future. Through proven experience and innovative solutions, Mitel delivers communications without compromise. For more information, go to www.mitel.com and follow us on LinkedIn and X @Mitel.
