Great Communication Happens When the Best Technology is Paired With Exceptional People

Fortunately, we have both.

WELCOME TO CLOUD5

We’re consultative by nature. Collaborative by design. Strategic across the entire hotel technology stack.

Cloud5 takes a consultative approach to understanding your property, your brand standards, and your business goals—then builds solutions collaboratively, not transactionally. From network infrastructure and HSIA to voice, in-room entertainment, cybersecurity, and fully managed IT services, we think strategically across your entire hotel tech stack.

The result? Technology that works together. Fewer vendors to manage. Smarter investments. Stronger performance. And a guest experience that feels effortless—because behind the scenes, it is.

What Drives Us

Expertise

Technology is what we do, what we know, and what we love. We work with the most trusted brands in the most customer-centric industries. And we’ve been at it for more than 20 years.

Innovation

Our team is always exploring how new technologies can be applied to achieve better customer experiences, better optimized properties and more efficient operations.

Excellence

Awards are nice, and we have quite a few because our teams focus on delivering truly superior products and services every single day, including our 5-star-rated support and services teams.

TRUSTED BY THE BEST

Pioneering communication technology for more than 20 years

  • Happy Customers Across the Board
    Thousands of clients in customer-centric industries like Hospitality, MDU, Retail/E-commerce, Business Services and Consumer Services.

  • The Most Cloud PBX Properties
    More hosted PBX installations than all of our competitors…combined.
  • Record Marriott Scores
    Consistently a top-ranked network provider with Marriott GPNS Full Certification for enterprise high-speed Internet access.

  • Millions Invested
    Investments in infrastructure, circuit upgrades, redundant carrier-grade data centers, multiple contact centers, and the best talent in the business for development, operations, customer success and support.

Cloud5 Locations

Corporate Headquarters

820 W. Jackson Blvd., Suite 150B

Chicago, IL 60607

Operations Center

13511 Lakefront Dr.

Earth City, MO 63045

Billing 

354 Birnie Ave., Suite 200 
Springfield, MA 01107-1104 

 

Cloud5 Contact Center Headquarters 

191 The West Mall, Suite 300 

Etobicoke, ON M9C 5L6 

Cloud5 Contact Center – Moncton, CAN 

88 Lutz St 

Moncton, NB E1C 5E8 

Cloud5 Contact Center – New Brunswick, CAN 

120 McDonald St, 

Saint John, NB E2J 1L6