Meet the Contact Center

One Award-Winning Team

Cloud5 Contact CenterThe Cloud5 Contact Center has been ranked as the #1 call center by the world’s best-known luxury travel company. We convert calls at a higher rate than the average hotel call center and our “refer to a friend” scores are higher than our direct competitors. Business is booming.

We are doubling the staffing in our Contact Center in Saint John, New Brunswick Canada, to support the expansion of several lead clients.

Cloud5 is hiring travel counselors now — learn more here.

If you are talented, energetic, and want to love your work – this might be the place for you.

What We Do

Cloud5 serves the world’s most exclusive hospitality companies. Our mission is to have the industry’s most respected Travel Counselor network, fostering exceptional service and unforgettable travel experiences.

Our Travel Counselors work with membership callers to offer leisure travel, tailoring products and service offering to create a unique and memorable vacation experience.

How We Do It

We have fun. And we love what we do.

Our Travel Counselors in Saint John enjoy many perks and benefits:

  • Competitive Salary starting at $16/hr
  • City”s best work/life balance hours: 5am – 7pm, 7days/wk
  • Team-centric workplace
  • Daily, weekly and monthly incentives and recognitions
  • Expert training & career planning
  • Onsite micro-market
  • Internet café with complimentary coffee.
  • Employee lounge, cable TV, Xbox, Wii, air hockey and meditation room with comfy seating
To learn more about exciting jobs with our Contact Center team, go to our Careers page.