Hotel Contact Center

Cloud5 Communications Announces Increased Compensation and Benefits Package for Saint John Contact Center

Job Fair on Nov. 21 Offers New Opportunities for Travel Consultants

SAINT JOHN, NB (November 13, 2018) Cloud5 Communications Contact Center has announced a major increase in the benefit and compensation package for employees at its Saint John Contact Center location, the primary site for highly-skilled Travel Consultants exclusively serving American Express Platinum Card Members in planning and booking travel and vacations. Changes include higher hourly rates, performance incentives, free travel awards, among other benefits.

Cloud5 will be hosting a Job Fair to fill new Travel Consultant agent positions now open due to the increased demand for travel by American Express Platinum Card Members.

JOB FAIR:
November 21, 2018
2:00PM – 7:00PM
Hilton Saint John | 1 Market Square
For further information, call (506) 642-8286 or email travel@cloud5.com.
If you cannot attend the Job Fair, submit resumes online here.

“Cloud5 and our client, American Express, have been very impressed with the performance of our Saint John operations and we are pleased to make this continued investment in travel industry careers for the community,” said Cloud5 Contact Center Site Director Angelo Tiveron. “Our goal is to continue to attract and retain the most talented, high-performing agents. Unlike any other local call center, Cloud5 offers employees the opportunity to build a career as a travel consultant with great perks from being part of the American Express support team. Our agents have the opportunity to travel the world and see amazing destinations that they never would have been able to experience otherwise. That’s why Cloud5 agents are among the most tenured in the travel industry.”
Since 2011, Cloud5 Communications in Saint John has helped American Express Platinum Card Members explore new destinations and have extraordinary travel experiences. It is planning to hire new employees with start dates as early as December.

If candidates have questions about the Job Fair, please call (506) 642-8286 or email travel@cloud5.com.

About Cloud5 Communications Contact Center
Cloud5 Contact Center offers a complete suite of CRO solutions powered by proven processes and hospitality’s most skilled agents, delivering higher call conversion, greater revenue and award-winning guest loyalty. We serve the hospitality industry’s premier hotel and travel brands, including major chains, independent hotels and management companies. Learn more at Cloud5.com.